![]() ![]() These need to be set to the correct time in System Preferences/Control Panel. If you replace components within your computer you may experience issues.Ĭheck your computer Date and Time settings are correct. Make sure computer hardware/components have not been replaced. reformatting your hard drive or changing the machine ID name). Make sure your computer ID/machine name has not changed (ie. Make sure you are signing in with the correct user account that has theĬheck your controller is connected properly. If you are having issues activating Serato DJ Pro check the following: You will need to contact the Support Team about this error, we might need to reset your licence if you have tried all possible troubleshooting. Possible reason: The licence may have been changed manually, or been corrupted. Possible reason: the computer hardware have changed, upgraded or renamed (BIOS, motherboard, hard-disks etc).Įrror Code #5 = The license content is invalid. ![]() If you have used or activated Serato DJ Pro on another computer previously, or have since changed your computers configurations since the last time you used Serato DJ, you might receive the following:Įrror Code #4 = This means the license ID does not match the current machine. Troubleshooting Serato DJ activation problems ![]() NOTE: If you receive an error message when activating, usually this means you have already registered your account using another computer (or computer ID) or you are trying to restore a licence from a computer that has already used a trial licence. Please read about how to do this, via our Activate Serato DJ Pro article. If you've purchased a Serato DJ Pro license is as simple as signing into your account inside Serato DJ Pro. ![]()
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